Ask us anything. We'll give it to you straight.

A home warranty is a service plan that pays to repair or replace your home's major systems and appliances when they break from normal wear and tear. You pay a monthly price, plus a flat service fee each time a technician comes out.

Homeowners insurance covers damage from events like fire, storms or theft. A home warranty covers things that simply wear out and break, like a water heater that stops heating or an AC that quits in July. Most homeowners have both.

[Confirm with client: service area, e.g. states or counties.]

Licensed, local professionals from our service network. [Confirm with client: how technicians are vetted.]

Systems covers heating, cooling, plumbing, electrical and your water heater. Complete adds kitchen appliances and laundry. Premier adds higher limits and roof leak repair. See the full list on What's Covered.

Yes, on every plan, including gas, electric and tankless models.

[Confirm with client: whether coverage depends on age or make of the item.]

Damage from storms, fire or flooding, cosmetic issues that don't affect how something works, and [confirm with client: pre-existing conditions, code upgrades, other exclusions]. The full list is on What's Covered.

Yes. These are optional add-ons you can put on any plan. Prices are on Plans & Pricing.

Plans start at $[XX] a month. Your exact price depends on [confirm with client: home type, size, location]. Get your free quote in about two minutes.

It's the flat amount you pay each time a technician comes out for a covered repair: $[XX]. That's all you pay for that repair, no matter what the parts and labor cost.

[Confirm with client: payment options and any yearly discount.]

No. You pay your plan price and a service fee per visit. [Confirm with client: any setup or cancellation fees.]

Call us at [PHONE NUMBER] or file a request online, any time, day or night. See the full process on How It Works.

[Confirm with client: typical response time, and how emergencies like no heat in winter are handled.]

[Confirm with client: whether homeowners can choose their own contractor, and how reimbursement works.]

We replace it with a unit of similar features and capacity, up to your plan's limit. [Confirm with client: replacement policy.]

[Confirm with client: workmanship guarantee, e.g. XX days on parts and labor.]

[Confirm with client: waiting period after sign-up, if any.]

[Confirm with client: upgrade and downgrade rules.]

[Confirm with client: cancellation terms and any refund.]

[Confirm with client: renewal terms and notice.]

Yes. Sellers often include a home warranty to make their listing stand out. [Confirm with client: how the plan transfers at closing.]

[Confirm with client: transfer rules.]

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